Information Technology Services

Welcome to Information Technology Services

 

Important Notice

An email will be sent to your personal email address with all the below login details and important links and inductions. This email will come from [email protected]. Please check your inbox and your spam folder for this email.

To log on to each of the systems below use the following details:

Account	Username	Password	URL
PC	Student Number	Sent by email
WiFi	Student Number	Sent by email
Moodle	Student Number	Sent by email	elearning.dbs.ie
Email (mydbs.ie)	[email protected]	Sent by email	mydbs.ie
Zoom	[email protected]	Sent by email	dbs.zoom.us
Citrix	Student Number	Sent by email	desktop.dbs.ie
ServiceDesk	Student Number	Sent by email	servicedesk.dbs.ie
Papercut Printing	Student Number	Sent by email	webprint.dbs.ie

Please use your Student number and password to login which has been emailed to your personal email address from [email protected]

Please Note, you will lose access to all DBS systems on the 31st December in the year you have graduated. In a case where you have deffered or terminated your programme, you will lose access immediately.

Data will be deleted from our systems in accordance with our data retention policy.
 

Online Support

The best way to contact us is through our online Service Desk. Once you submit an issue or request, a member of our IT team will contact you.

ServiceDesk by telephone

Phone our ServiceDesk on +353 1 4177573 and follow the options.

Drop In

The Student Service Support Desk is located on the second floor in Castle House reception.

Hours covered by IT Support

Monday	8am-8.30pm
Tuesday	8am-8.30pm
Wednesday	8am-8.30pm
Thursday	8am-8.30pm
Friday	8am-8.30pm
Saturday	9am-5.00pm
Sunday	Closed